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Customer Service Representative Courses in Albany

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Albany?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Albany

The following providers offer Customer Service Representative courses in Albany, Western Australia.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to kickstart your career in customer service, the Customer Service Representative courses in Albany provide a comprehensive pathway for learners at all levels. With 18 courses available, including beginner qualifications such as the Certificate III in Retail and the Certificate III in Business (Customer Engagement), aspiring professionals can easily gain the skills necessary to excel in this dynamic field. Advanced courses, such as the Certificate IV in General Insurance, are also available for those with prior experience looking to elevate their careers.

The customer service sector is diverse, with roles that cater to various interests and skills. Completing a course can lead to career opportunities as a Customer Relationship Manager, Customer Experience Manager, or even a Store Manager. By participating in these specialised courses, learners can develop essential skills for roles that are in high demand within Albany and beyond, ensuring a well-rounded educational experience that can lead to rewarding job placements.

Furthermore, the Business courses, Retail courses, and Customer Engagement studies linked to the customer service field equip learners with critical insights and operational knowledge applicable to various job settings. Explore the Customer Service Representative courses in Albany to find the right path for you and open doors to exciting career opportunities in this thriving industry.