
How do I become a Customer Service Representative in Bundaberg?
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Bundaberg
The following providers offer Customer Service Representative courses in Bundaberg, Queensland.














































Common questions
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
Related career opportunities
Browse occupations related to Customer Service Representative
Further reading


What can you do with a Certificate III in Retail?
13th October 2020
Most popular retail courses
21st July 2022All customer service representative courses
- Customer Experience: Elevate
- BSB30120 Certificate III in Business (Upgrade)
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- FNS41422 Certificate IV in General Insurance
- FWP30616 Certificate III in Timber Merchandising
- Undergraduate Certificate in Fashion Business
- BSB20215 Certificate II in Customer Engagement
- BSB30115 Certificate III in Business
- 11039NAT Certificate II in Career Preparation
- SIR30216 Certificate III in Retail
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- 39283QLD Certificate II in Core Skills for Employment and Training - Communication
- 11074NAT Certificate III in Applied Language
- SIRXMKT001 Support Marketing and Promotional Activities
- Undergraduate Certificate in Business
- 22644VIC Certificate IV in EAL (Employment / Professional)
- AUR30116 Certificate III in Automotive Administration
- BSB30120 & SIT20122 Dual Certificate III in Business & Certificate II in Tourism
- SIR20212 Certificate II in Retail Services
- 22629VIC Certificate II in Small Business Operations and Innovation
- BSBOPS404 Implement Customer Service Strategies
- SITSS00077 Customer Service Management Skill Set
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SIR10116 Certificate I in Retail Services
- FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set)
- SITXCCS014 Provide Service to Customers
- 22480VIC Certificate II in Small Business (Operations/Innovation)
- FNS30515 Certificate III in General Insurance
- SITSS00078 Customer Service Skill Set
- BSB20211 Certificate II in Customer Contact
Customer Service Representative careers
For those looking to build a rewarding career in the customer service industry, the range of Customer Service Representative courses in Bundaberg is perfect for both beginners and experienced professionals. With 18 courses available in Bundaberg, you can gain essential skills through beginner options such as the Certificate III in Retail or the Certificate III in Business (Customer Engagement). If you're new to the field, certifications like the Certificate II in Retail Services and the Customer Service Skill Set are great stepping stones. For those with prior experience, advanced courses such as the Certificate IV in General Insurance provide opportunities for professional growth.
Several reputable training providers, including YBI, offer these valuable courses in the Bundaberg region. The extensive curriculum ensures that learners are equipped with the tools necessary to excel in various job roles. After completing the courses, you can consider opportunities such as a Customer Service Officer or a Customer Experience Manager. Furthermore, you could advance to roles like Service Delivery Manager or even a Store Manager.
The potential for career development in the customer service field is immense, especially with connections to related studies like Business courses and Retail courses. Bundaberg stands out not just for its courses but also for its commitment to preparing individuals for roles in customer engagement and retail operations. By taking advantage of the Customer Service Representative courses in Bundaberg, you’ll be well-equipped to step into various career paths, whether as a Retail Assistant or a Account Manager. Start your journey today!