All careers

Customer Service Representative Courses in Coffs Harbour

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Coffs Harbour?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Coffs Harbour

The following providers offer Customer Service Representative courses in Coffs Harbour, New South Wales.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Essential Business Training
91492
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

Coffs Harbour, located on the stunning Mid North Coast of New South Wales, offers a vibrant job market for individuals aspiring to develop their careers in customer service. The Customer Service Representative courses in Coffs Harbour equip students with essential skills needed to thrive in various customer-focused roles. These courses provide valuable insights into effective communication, problem-solving techniques, and the fundamentals of customer engagement, making graduates highly attractive to employers in the area.

Training providers, such as EBT, deliver tailored programs designed to meet the needs of students in Coffs Harbour. Upon completion of these courses, individuals can explore diverse career pathways in the customer service sector, including roles such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. With 18 courses listed in the region, aspiring professionals have ample opportunities to find the right training that suits their career goals.

Students interested in customer service will find that the field intersects with various disciplines, including Business courses and Retail courses. Expanding knowledge in these areas enhances employability in positions such as Retail Assistant, Store Manager, or Customer Service Officer. The comprehensive training ensures students are prepared to tackle real-world challenges and succeed in their careers.

Coffs Harbour's local economy continues to grow, which means an increasing demand for skilled customer service professionals. By enrolling in Customer Service Representative courses in Coffs Harbour, you are investing in a future filled with potential. Explore opportunities in roles such as Account Manager or Retail Supervisor, and be a part of a thriving community dedicated to excellent service. Take the first step towards an enriching career and discover the exciting options available in Coffs Harbour today!