Courses for beginners
There are 8 courses available in Coffs Harbour New South Wales for beginner learners with no prior experience or qualifications.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR20216
Certificate II in Retail Services
Blended, On Campus, Online, Traineeship
4 - 18 months
$0 - $4,330
- There are no mandated entry requirements.
+ 5 more
SIR10116
Certificate I in Retail Services
Online
6 months
$1,200
- There are no mandated entry requirements.
Gold Coast Training College
Courses for experienced learners
There are 2 courses available in Coffs Harbour New South Wales for experienced learners with prior experience or qualifications.
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Traineeship
24 months
$5,500
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
SWC Training
Key questions
How can I become a customer service representative?
To become a customer service representative in Coffs Harbour, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Coffs Harbour?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Coffs Harbour area that provide customer service representative training. The nearest campus is located right in the center of Coffs Harbour. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about customer service representative courses in Coffs Harbour
Coffs Harbour, located on the stunning Mid North Coast of New South Wales, offers a vibrant job market for individuals aspiring to develop their careers in customer service. The Customer Service Representative courses in Coffs Harbour equip students with essential skills needed to thrive in various customer-focused roles. These courses provide valuable insights into effective communication, problem-solving techniques, and the fundamentals of customer engagement, making graduates highly attractive to employers in the area.
Training providers, such as EBT, deliver tailored programs designed to meet the needs of students in Coffs Harbour. Upon completion of these courses, individuals can explore diverse career pathways in the customer service sector, including roles such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. With 18 courses listed in the region, aspiring professionals have ample opportunities to find the right training that suits their career goals.
Students interested in customer service will find that the field intersects with various disciplines, including Business courses and Retail courses. Expanding knowledge in these areas enhances employability in positions such as Retail Assistant, Store Manager, or Customer Service Officer. The comprehensive training ensures students are prepared to tackle real-world challenges and succeed in their careers.
Coffs Harbour's local economy continues to grow, which means an increasing demand for skilled customer service professionals. By enrolling in Customer Service Representative courses in Coffs Harbour, you are investing in a future filled with potential. Explore opportunities in roles such as Account Manager or Retail Supervisor, and be a part of a thriving community dedicated to excellent service. Take the first step towards an enriching career and discover the exciting options available in Coffs Harbour today!
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
