How do I become a Customer Service Representative in Dubbo?
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Dubbo
The following providers offer Customer Service Representative courses in Dubbo, New South Wales.
Common questions
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
Related career opportunities
Browse occupations related to Customer Service Representative
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
Most popular retail courses
21st July 2022All customer service representative courses
- BSB30120 Certificate III in Business (Customer Engagement)
- Customer Experience: Elevate
- BSB30112 Certificate III in Business
- 10854NAT Certificate II in English Proficiency
- HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support
- 11074NAT Certificate III in Applied Language
- SIR20216 Certificate II in Retail Services
- BSB20211 Certificate II in Customer Contact
- BSB30115 Certificate III in Business
- 22644VIC Certificate IV in EAL (Employment / Professional)
- AUR30116 Certificate III in Automotive Administration
- BSBOPS305 Process Customer Complaints
- BSB30120 Certificate III in Business (Upgrade)
- BSB20215 Certificate II in Customer Engagement
- BSB30415 Certificate III in Business Administration
- SITXCCS014 Provide Service to Customers
- BSBOPS304 Deliver and Monitor a Service to Customers
- 22629VIC Certificate II in Small Business Operations and Innovation
- Undergraduate Certificate in Fashion Business
- 10949NAT Certificate II in Applied Language
- 10937NAT Diploma of English Proficiency
- BSBSS00094 Cyber Security Awareness Skill Set
- BSB30120 Certificate III in Business (Office Environment)
- FWP30616 Certificate III in Timber Merchandising
- BSBOPS404 Implement Customer Service Strategies
- SIR10116 Certificate I in Retail Services
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- SITSS00077 Customer Service Management Skill Set
- SIR20212 Certificate II in Retail Services
- Sales Representative Certificate (SA)
Customer Service Representative careers
If you're seeking to kick-start a rewarding career, exploring Customer Service Representative courses in Dubbo is an excellent choice. These courses provide the fundamental skills and knowledge needed to thrive in a fast-paced customer-centric environment. With a growing demand for skilled professionals in Dubbo's vibrant business community, training in customer service opens the door to numerous job opportunities across various industries.
A selection of reputable training providers offer Customer Service Representative courses in Dubbo. Notably, VERTO is a Registered Training Organisation renowned for delivering quality training tailored to meet the needs of the local workforce. Their expert instructors will guide you through a curriculum designed to equip you with effective communication skills, problem-solving techniques, and customer engagement strategies essential for success in this field.
In addition to customer service training, you may want to explore related fields of study such as Business courses, Retail courses, and Customer Engagement courses. Each of these areas complements the skill set required for a successful career as a Customer Service Representative. Enrol in Customer Service Representative courses in Dubbo and consider diversifying your skill set through courses in Retail Operations to enhance your employability and career prospects further.