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Customer Service Representative Courses in Northern Territory

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Northern Territory?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Northern Territory

The following providers offer Customer Service Representative courses in Northern Territory.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Taminmin College
855
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

For those considering a fulfilling career in customer service, the Customer Service Representative courses in Northern Territory offer a pathway to acquiring essential skills. These courses are designed to equip learners with the necessary competencies to excel in various customer service roles. With demand for proficient Customer Service Representatives rising across the region, now is an excellent time to enhance your skill set through high-quality training.

Among the established training providers in the Northern Territory is Taminmin College, which is dedicated to delivering comprehensive training that meets industry standards. They offer an engaging curriculum that focuses on real-world application and customer interaction techniques. This localisation of training ensures that students are well-prepared to meet the needs of employers in the Northern Territory’s diverse economic landscape, including sectors such as tourism, retail, and administration.

The courses available not only cover essential communication skills but also delve into conflict resolution, product knowledge, and relationship management—key areas that are crucial for success in customer service roles. By enrolling in one of the Customer Service Representative courses in Northern Territory, individuals can expect to benefit from hands-on learning and assessments designed to simulate real-life scenarios they may encounter on the job.

Furthermore, completing a Customer Service Representative course opens up numerous employment opportunities across the Northern Territory. Graduates can find positions in various industries, including hospitality, retail, and health services, where strong customer care is paramount. As such, choosing to pursue training through reputable providers like Taminmin College will greatly enhance one's employability and contribute to a successful career in the customer service sector.

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