Courses for beginners
There are 8 courses available in Northern Territory Northern Territory for beginner learners with no prior experience or qualifications.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR20216
Certificate II in Retail Services
Blended, Online, Traineeship
4 - 18 months
$0 - $4,330
- There are no mandated entry requirements.
+ 4 more
SIR10116
Certificate I in Retail Services
On Campus, Online
6 months
$0 - $1,200
- There are no mandated entry requirements.
Courses for experienced learners
There are 2 courses available in Northern Territory Northern Territory for experienced learners with prior experience or qualifications.
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Traineeship
24 months
$5,500
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
SWC Training
Key questions
How can I become a customer service representative?
To become a customer service representative in Northern Territory, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Northern Territory?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Northern Territory area that provide customer service representative training. The closest campus is 28km away from the center of Northern Territory. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about customer service representative courses in Northern Territory
For those considering a fulfilling career in customer service, the Customer Service Representative courses in Northern Territory offer a pathway to acquiring essential skills. These courses are designed to equip learners with the necessary competencies to excel in various customer service roles. With demand for proficient Customer Service Representatives rising across the region, now is an excellent time to enhance your skill set through high-quality training.
Among the established training providers in the Northern Territory is Taminmin College, which is dedicated to delivering comprehensive training that meets industry standards. They offer an engaging curriculum that focuses on real-world application and customer interaction techniques. This localisation of training ensures that students are well-prepared to meet the needs of employers in the Northern Territory’s diverse economic landscape, including sectors such as tourism, retail, and administration.
The courses available not only cover essential communication skills but also delve into conflict resolution, product knowledge, and relationship management—key areas that are crucial for success in customer service roles. By enrolling in one of the Customer Service Representative courses in Northern Territory, individuals can expect to benefit from hands-on learning and assessments designed to simulate real-life scenarios they may encounter on the job.
Furthermore, completing a Customer Service Representative course opens up numerous employment opportunities across the Northern Territory. Graduates can find positions in various industries, including hospitality, retail, and health services, where strong customer care is paramount. As such, choosing to pursue training through reputable providers like Taminmin College will greatly enhance one's employability and contribute to a successful career in the customer service sector.
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
