All careers

Help Desk Support Courses in Cairns

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Cairns?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Cairns

The following providers offer Help Desk Support courses in Cairns, Queensland.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
ARC Training
91007
1
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

Author Image Courses.com.au Team

Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

Are you looking to kickstart your career in the technology sector? Enrolling in Help Desk Support courses in Cairns could be the perfect step for you! With a variety of options to choose from, including beginner courses like the Certificate III in Information Technology ICT30120 and the Certificate III in Business (Customer Engagement) BSB30120, you can gain the foundational skills needed to succeed in this rapidly growing field. These courses are designed for those who may not have prior experience but are eager to dive into the world of IT support.

For those with a bit more experience, our Help Desk Support courses in Cairns also offer advanced training like the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Networking) ICT40120. These courses can help you build on your existing knowledge and position you for exciting roles in IT, such as a IT Support Officer or a Cloud Engineer.

Cairns, known for its stunning landscapes and vibrant culture, also provides a supportive environment for IT professionals. By taking Help Desk Support courses in Cairns, not only will you acquire essential skills, but you'll also meet like-minded individuals and potential future colleagues. If you're considering advancing your career further, check out roles such as IT Manager or Network Engineer, where your newly acquired knowledge can lead to significant opportunities.

The tech industry is evolving, and with it, the demand for skilled Help Desk professionals is rising steadily. Whether you are just beginning your journey or looking to enhance your expertise, our list of Help Desk Support courses in Cairns has something for everyone. Exploring potential career paths like IT Specialist or Cyber Security Specialist can inspire you to achieve your career goals. Take the first step today, and discover the possibilities that await you!