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Help Desk Support Courses in Rockingham

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Rockingham?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Rockingham

The following providers offer Help Desk Support courses in Rockingham, Western Australia.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
Insight Training
32142
1
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
North Metropolitan TAFE
52786
2
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
AMA Training Services
2010
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
South Metropolitan TAFE
52787
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are looking to start a career in the Help Desk Support sector, the Help Desk Support courses in Rockingham offer a variety of options tailored to both beginners and experienced learners. With 10 courses available in the area, you can choose from foundational courses such as the Certificate III in Information Technology ICT30120 or the Certificate III in Business (Customer Engagement) BSB30120. These beginner courses are designed for those with no prior experience or qualifications, providing a solid grounding in essential skills required for Help Desk Support roles.

For those with experience or previous qualifications, the advanced courses such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Networking) ICT40120 offer deeper insights and specialised training. These programs help to elevate your proficiency and prepare you for higher responsibilities within Help Desk Support and related fields. The educational offerings are not only comprehensive but also cater specifically to the needs of learners residing in Rockingham, 6168 Australia.

In addition to the courses mentioned, Rockingham is home to an array of training providers ensuring quality education underpinned by industry recognition. By enrolling in these Information Technology courses, you gain access to critical knowledge in IT Networks and System Administration as well as IT Support. Explore the distinct pathways available through help desk support training, and take the first step in building a successful career in this dynamic field right here in Rockingham.