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Help Desk Support Courses in Thuringowa

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Thuringowa?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Thuringowa

The following providers offer Help Desk Support courses in Thuringowa, Queensland.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are considering a career in technology, exploring Help Desk Support courses in Thuringowa offers an excellent pathway. These courses cater to varying skill levels, ranging from beginners with no prior experience to seasoned professionals seeking to enhance their qualifications. With a total of 9 courses available, individuals can select from various training programs that align with industry standards and local job market demands. Start your journey with the Certificate III in Information Technology ICT30120 or the Certificate III in Business (Customer Engagement) BSB30120 to build a solid foundation in IT support.

For those who are looking to advance their skills, Thuringowa also offers several advanced courses, such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Networking) ICT40120. These programs allow learners to deepen their understanding and prepare for more technical Help Desk Support roles. Furthermore, training providers in the area are recognised and offer high-quality education to help you succeed in the evolving field of IT support.

In addition to technical skills, participants in Help Desk Support courses in Thuringowa will gain soft skills critical for workplace effectiveness. Aspects of communication, problem-solving, and customer service are integral to roles such as an IT Support Officer or a Service Desk Analyst. These courses provide the hands-on experience necessary to develop competencies that are highly sought after in today’s job market, ensuring graduates are well-prepared for various employment opportunities.

The Help Desk Support job market in Thuringowa is promising, particularly for those with relevant qualifications and skills attained through these courses. Roles such as ICT Support Engineer and Cloud Support Technician are just a few examples of career pathways available for those who complete their training. With local employers actively seeking skilled professionals, now is a great time to invest in your education through Help Desk Support courses in Thuringowa.

Moreover, beyond the individual courses, the broad fields of study related to Help Desk Support include Information Technology courses and IT Support. Whether you aspire to become a IT Manager or an Network Administrator, gaining credentials in Help Desk Support is a vital step. Explore the opportunities that these courses present and take the first step towards a rewarding career in technology today. For more information, visit the Help Desk Support courses in Thuringowa page.