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Help Desk Support Courses in Maitland

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Maitland?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Maitland

The following providers offer Help Desk Support courses in Maitland, New South Wales.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Gold Training
40515
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

For those looking to embark on a rewarding career in the technology sector, the Help Desk Support courses in Maitland offer a versatile range of options tailored to meet the needs of both beginners and experienced professionals. With a selection of 9 courses available locally, aspiring learners can choose from comprehensive Certificate III in Information Technology (ICT30120) to specialised skills like Certificate III in Business (Customer Engagement) (BSB30120). These courses are designed to prepare you for essential positions within IT Support and other related fields of study.

Beginners will find an excellent opportunity to gain foundational skills in IT through various entry-level courses, such as the Entry to Tech Skill Set (ICTSS00109) and courses focusing on crucial aspects like Basic Cyber Security Awareness and Basic Cloud Computing. For those with prior knowledge or qualifications, advanced options like the Certificate IV in Information Technology (Systems Administration Support) are also available to enhance your career prospects significantly.

In Maitland, the demand for skilled professionals in Help Desk Support is on the rise, making it an ideal location to pursue your studies. Alongside the various Information Technology courses, you'll also find focused pathways in IT Networks and System Administration and IT Support. Engage with the dynamic technology landscape and take the first step towards a rewarding career with the Help Desk Support courses available in your local area.