All careers

Help Desk Support Courses in Gold Coast

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Gold Coast?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Gold Coast

The following providers offer Help Desk Support courses in Gold Coast, Queensland.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
ARC Training
91007
1
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
Work Skills
31384
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

Author Image Courses.com.au Team

Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you are looking to kick-start your career in technology, enrolling in Help Desk Support courses in Gold Coast is a fantastic choice. These courses provide vital knowledge in information technology, preparing you for various roles in the industry. Among the local training providers, In Tech Institute of Technology offers a comprehensive Certificate III in Information Technology, while ISHS provides a Certificate II in Information, Digital Media and Technology. Both providers are well-respected and ensure that you acquire the skills needed to excel in the help desk support field.

With the rapid growth of technology-related jobs in the Gold Coast area, the demand for qualified help desk support professionals is higher than ever. By completing these courses, you can position yourself for various exciting career opportunities such as an IT Support Officer, Security Analyst, or even a Network Manager. The knowledge you gain will not only set a strong foundation for your initial role but can also open up paths to advanced positions like IT Operations Manager or IT Director in the future.

Enrolling in Help Desk Support courses in Gold Coast is a smart investment in your future. The practical skills you develop during your training would be invaluable not only for immediate job roles but also for long-term career growth. The local landscape is thriving with positions such as Cloud Engineer and Systems Administrator, which often require the foundational skills that you will acquire through these courses. Don't miss your chance to seize the opportunities that await in Gold Coast's dynamic job market.

The Gold Coast is a beacon for tech enthusiasts, and the time to act is now. By choosing to study at reputable institutions like In Tech Institute of Technology and ISHS, you are setting yourself up for success in the field of help desk support. As technology continually evolves, additional career paths such as ICT Support Engineer and Computer Technician are also attainable. Equip yourself with the essential skills and take the first step towards a fulfilling career by exploring the Help Desk Support courses in Gold Coast today.