Help Desk Support Courses in Gold Coast
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
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How do I become a Help Desk Support in Queensland
Get qualified to work as a Help Desk Support in Gold Coast with a course recognised across Australia. Speak to a training provider to learn more.
ICT30120
Duration
1 week - 24 months
Study mode
Apprenticeship, Blended, On Campus, Online, RPL, Traineeship
The ICT30120 Certificate III in Information Technology is for IT technicians and programmers seeking the most up-to-date skills in animation, cloud computing, cyber security, digital media, IT support, programming, ICT systems, and web development. You’ll develop your critical thinking and problem solving abilities, then graduate with the confidence to learn to work within a dynamic ICT team.
Enquire now for the full list of study units, elective streams, and upcoming enrolment dates.
Career opportunities
Duration
1 week - 24 months
Study mode
Apprenticeship, Blended, On Campus, Online, RPL, Traineeship
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BSB30120
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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ICT40120
Study mode
Blended, On Campus, Online
Become an ICT support technician with the ICT40120 Certificate IV in Information Technology (Systems Administration Support). This nationally recognised qualification will teach you how to support ICT system hardware, software, and operating systems — as well as programming basics and cyber security. You’ll graduate ready for work on the support team resolving ICT faults for users and clients.
Enquire now for the full list of study units, elective choices, and upcoming intake dates.
Career opportunities
Study mode
Blended, On Campus, Online
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ICT40120
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
The ICT40120 Certificate IV in Information Technology (Networking) is for IT technicians and programmers wanting to specialise in IT networks. Over 12-18 months of study you will learn the essentials of network scripting and programming, cyber security, and ICT fault resolution — as well as how to build LANS and enterprise wireless networks. The course also covers desktop environments, software deployment, and network documentation.
Enquire now for the full list of study units, entry requirements, and enr...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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Course providers
The following providers offer Help Desk Support courses in Gold Coast.
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