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Help Desk Support Courses in Perth

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Perth?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Perth

The following providers offer Help Desk Support courses in Perth, Western Australia.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
Insight Training
32142
1
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
North Metropolitan TAFE
52786
2
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
AMA Training Services
2010
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
South Metropolitan TAFE
52787
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you're considering a career in the evolving field of technology, our Help Desk Support courses in Perth are the ideal starting point. With a total of 10 courses available, there are numerous opportunities tailored to both beginners and experienced learners. Popular beginner courses include the Certificate III in Information Technology ICT30120 and the Certificate II in Computer Assembly and Repair UEE20520. Both of these courses provide essential skills that can help you commence your journey in Help Desk Support, making you a valuable asset in the tech industry.

For those who have prior experience or qualifications, advanced courses like the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Cloud Computing) ICT40120 will enhance your expertise and improve your employment prospects. Training is provided by reputable institutions such as South Metropolitan TAFE and Arrow Training Services, both of which are well-regarded in the Perth area for delivering quality education in technology.

Completing a Service Desk Analyst course, for example, can lead to exciting job roles such as an IT Support Officer or even a Cloud Engineer. Moreover, if you're still exploring your options, consider related fields such as Information Technology courses or IT Support, which can provide a solid foundation for your Help Desk career. Enrol today and take the first step towards a rewarding career in Help Desk Support right here in Perth!