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Help Desk Support Courses in Toowoomba

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Toowoomba?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Toowoomba

The following providers offer Help Desk Support courses in Toowoomba, Queensland.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
1
Tubal
51679
1
Arrow Training Services
6127
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you're looking to kickstart your career in the tech industry, our range of Help Desk Support courses in Toowoomba are tailored to suit both beginners and experienced learners. With 10 different courses available, you can select the training that best fits your aspirations. The courses cover crucial skills that will help you stand out in the competitive landscape of information technology. Enrol today and gain valuable knowledge that is relevant to local employers right here in Toowoomba, 4350 Australia.

For beginners, there are several exciting options such as the Certificate III in Information Technology ICT30120 and the Certificate II in Information, Digital Media and Technology ICT20115. These courses are perfect for those starting with no prior experience or qualifications. Additionally, the Certificate III in Business (Customer Engagement) BSB30120 can combine your IT skills with customer service expertise, making you a versatile candidate for various job roles in the field.

For more experienced learners, advanced courses such as the Certificate IV in Information Technology (Systems Administration Support) ICT40120 are also available. These top-notch courses provide in-depth knowledge that is essential for a successful career in Help Desk Support. Whether you are looking to expand your expertise in networking or cloud computing, we have the right course for you. Check out the Information Technology courses for a comprehensive selection.

Several reputable training providers deliver these Help Desk Support courses in Toowoomba, ensuring you receive high-quality education and training. For example, the In Tech Institute of Technology offers a variety of courses suitable for all levels. Additionally, ISHS provides the Certificate II in Information, Digital Media and Technology, which is perfect for those looking to enter the IT support field.

By enrolling in our Help Desk Support courses in Toowoomba, you not only gain essential skills but also open doors to various career opportunities in local businesses. The training covers significant areas like IT Networks and System Administration and IT Support, ensuring that you’re well-equipped to tackle challenges in the workplace. Don’t miss your chance to enhance your career prospects today!