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Customer Service Representative Courses in Port Macquarie

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Port Macquarie?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Port Macquarie

The following providers offer Customer Service Representative courses in Port Macquarie, New South Wales.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Wesley Vocational Institute
90091
2
Australian College of Training
51269
2
Be Trained by Barringtons
91397
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
Charles Sturt University
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you’re looking to kickstart your career as a Customer Service Representative in Port Macquarie, you’ve come to the right place. With a variety of Customer Service Representative courses in Port Macquarie, you will find the perfect training to meet your needs, whether you are completely new to the field or looking to enhance existing skills. There are 16 beginner courses designed specifically for those with no prior experience, like the Certificate III in Retail and the Certificate III in Business (Customer Engagement), both of which will equip you with essential skills to thrive in a customer-facing role.

For those seeking a step up, Port Macquarie also offers advanced courses such as the Certificate IV in General Insurance and the Certificate IV in Hospital or Health Services Pharmacy Support. These qualifications will not only enhance your expertise but also improve your employability. By choosing from our comprehensive list of business courses and retail courses, you will position yourself competitively in the job market.

In addition to foundational and advanced training, pursuing a career in customer service opens doors to various job roles. After completing your studies, you could explore positions such as a Customer Service Officer or even a Service Delivery Manager. Each of these roles offers a unique opportunity to apply your skills in dynamic environments, contributing to customer satisfaction and business success.

Port Macquarie is a wonderful place to begin your professional journey, with its growing demand for well-trained Customer Service Representatives. By taking advantage of these local Customer Service Representative courses in Port Macquarie, you can take the initiative towards a rewarding career. Explore all available courses and find the pathway that resonates with your aspirations, whether that’s a Customer Service Skill Set or a comprehensive Certificate III in Customer Engagement.

Embarking on this learning journey not only enriches your knowledge but can also lead to increased salary potential and career advancement. With Port Macquarie being a hub for numerous businesses, especially in Retail Operations and Customer Engagement, having the right qualifications can set you apart. Invest in your future today with the right courses and step confidently into roles such as a Retail Supervisor or Retail Manager—your dream job could be just a course away!