About ETC Training Solutions

The Certificate IV In Ageing Support (CHC43015) is for students looking for employment in aged care or other community service roles that support the elderly. Students complete a total of 18 units and gain practical, on-the-job skills including: providing support to people with dementia, empowering older persons, maintaining relationships with carers and family, and using a palliative approach to care.To graduate and receive the qualification, each student must complete at least 120 hours of relevant work. The Certificate IV In Ageing Support (CHC43015) is a nationally recognised training qualification and part of the official Community Services Training Package..

The Certificate III In Individual Support (CHC33015) is perfect for students wanting community service roles supporting the elderly, disabled, or other vulnerable people. Students graduate with the facts, techniques, procedures and practices required to deliver person-centred support. Students begin their learning with 7 core units that cover communication, ethics, interpersonal skills, as well personal safety. Students then complete another 6 electives to create any of 4 vocational outcomes, Ageing, Disability, Home and Community Care, Ageing and Home and Community Care. The Certificate III in Individual Support (CHC33015) is a nationally recognised training qualification and part of the official Community Services Training Package..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

A Certificate IV in Disability CHC43115 is perfect for students seeking a career supporting and empowering clients with disabilities. This is a practical qualification and students graduate work-ready and able to provide individualised support, helping disabled clients become more active and included in public and community programs. The Certificate IV in Disability CHC43115 is a nationally recognised training qualification and part of the official Community Services Training Package..

A Certificate IV in Community Services CHC42015 is great for students seeking careers as community service workers. Students gain core interpersonal and relationship building skills as well as the knowledge to work legally and ethically in Australia. There is also scope within the qualification to pursue interest areas like mental health, suicide and bereavement support, domestic violence, and addictions. The Certificate IV in Community Services CHC42015 is a nationally recognised training qualification and part of the official Community Services Training Package..

A Certificate IV in Youth Work is perfect for students seeking a career in youth work and need the skills to develop and facilitate community service programs for young people. Students learn how work within a community development framework while supporting youth to create opportunities in their own lives. The Certificate IV in Youth Work CHC40413 is a nationally recognised training qualification and part of the official Community Services Training Package..

The Certificate III in Business Administration is an entry level course perfect for students seeking careers in office and business environments or already working in roles like Office Assistant, Receptionist, Junior Personal Assistant or Payroll Officer. Students will gain immediate skills in keyboard speed and accuracy then develop further skills in processing accounts payable/receivable/payroll, time management and customer service..

A Certificate IV in Business Administration is perfect for anyone looking to step into a leadership or supervisory role in a business administration or office environment. Students will gain advanced planning and organising skills while building on their business writing, word processing and legal knowledge..

The Certificate II in Business (BSB20115) provides the rudimentary administration skills essential to any office or business workplace. Students are introduced to the business working environment and gain basic communication and customer service skills. Additionally, students graduate with practical skills in word processing, using spreadsheets and business technologies, as well as processing financial transactions. The Certificate II in Business (BSB20115) is a nationally recognised training qualification and part of the official Business Services Training Package..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..

A Certificate II in Kitchen Operations SIT20416 is a practical qualification and provides the foundational skills and food safety knowledge expected of workers in Australian commercial kitchens. Students learn basic food preparation, working with perishables, cleaning food premises and equipment, and working as part of a catering team. The Certificate II in Kitchen Operations SIT20416 is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities..

Are you about to start your own business and need specific skills to create a business and financial plan then launch your startup to the market? The Certificate IV In New Small Business BSB42618 teaches you how to establish the legal and risk management requirements of your small business or startup; undertake marketing activities; then build a business network of lasting relationships with employees, suppliers, freelancers, and contract workers. Enquire now for a full course schedule..

Get a professional CPR certificate for work or volunteering with the Provide CPR (HLTAID001) certification. This 1-day course is recognised in every Australian state and territory. The course is a mix of hands-on training and written theory and teaches you how to correctly perform cardiopulmonary resuscitation to an unresponsive patient — while protecting your own safety. You’ll also learn to operate an automated external defibrillator (AED). Enquire now for the next available training dates..

The Certificate IV in Business is suitable for administrators and project officers wanting to step into leadership roles. Students will gain valuable skills in planning and organising meetings, managing customer service, leading team innovation as well as delivering complex written communication..

Successful Century 21 business leaders need highly developed emotional intelligence and social awareness to create effective workplace relationships. The Diploma of Leadership and Management (BSB51918) focuses on people management and will teach you how to recruit and select a great team; successfully expand the performance of your people; then manage your own work priorities. Enquire now for funding opportunities and the next enrolment intake dates..

A Certificate IV in Leadership and Management is perfect for students wanting to advance their people management skills and progress into a leadership role. Students will learn how to determine individual and team development needs and to facilitate the development of a workgroup..

The Certificate III in Business is for students seeking careers in an office or other business role such as customer service adviser, general clerk, typist or word processing operator. Students gain valuable skills in designing and producing documents, responding to customer complaints, working in a team and maintaining financial records..

Get your First Aid Certificate (Provide First Aid HLTAID003) at an advanced training studio with simulated emergency responses and an experienced instructor. This nationally recognised training course will teach you how to recognise an emergency situation, manage immediate hazards to health and safety, carry out CPR, and apply first aid to suit a range of illnesses (e.g. stroke, heart attack, allergic reactions) and injuries (e.g. fractures, snakebite, burns, electrocution, cuts and amputations). Graduate with the skills and confidence to provide first aid in the workplace or community.Enquire now for the list of training dates and locations..

The Certificate III in Early Childhood Education and Care is for students seeking roles in a range of early childhood education settings, working within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students gain a range of knowledge and skills including caring for children, developing relationships with babies and toddlers, keeping children safe as well as supporting children’s play and learning..

A Diploma of Early Childhood Education & Care will suit students desiring careers as early childhood educators responsible for designing and implementing curriculum. They work to implement an approved learning framework within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students will learn how to work in partnership with families to provide appropriate education and care for children, nurture creativity in children as well as implement strategies for the inclusion of all children..

A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace. This course places a strong emphasis on interpersonal skills and communication, so students graduate with a better understanding of how to interact with customers, work effectively with their co-workers, and show social and cultural sensitivity. The Certificate II in Hospitality (SIT20316) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

The Certificate III in Hospitality is perfect for students wanting to work at restaurants, hotels, motels, clubs, pubs, cafes or coffee shops. Students will gain skills essential to the hospitality industry including workplace hygiene and food safety, customer service and providing advice to visitors and diners..

A Certificate III in Commercial Cookery SIT30816 is the standard qualification for chefs and commercial cooks working in Australian hospitality venues. The training is hands-on and students graduate knowing the basic methods of preparing and cooking chicken, seafood, meat, fruit and vegetables, eggs, appetisers, salads, desserts, cakes and pastries. The Certificate III in Commercial Cookery SIT30816 is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package..

The Certificate IV in Hospitality (SIT40416) is perfect for students working in supervisory roles at contemporary hospitality venues. You’ll gain core skills in customer service, venue hygiene, and team leadership while honing industry specific knowledge in your own interest area: food and beverage, gaming, events, service excellence, or housekeeping. Enquire now for a course outline and elective choices..