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Concierge Courses in Sydney

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Sydney?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Sydney

The following providers offer Concierge courses in Sydney, New South Wales.
ARC Training
91007
1
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
Australian Employment and Training Solutions
21912
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
Safety Direct Solutions
51632
1
MA Training Academy
40834
1
Admire Workplace Safety
91330
1
Skills Network
41410
1
Fire And Safety Australia
22250
1
Krause Health and Safety
45398
1
Affirm Training
90024
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
TAFE NSW
90003
1
Short Courses Australia
41261
1

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All concierge courses

Concierge careers

If you're looking to embark on a rewarding career in the hospitality industry, exploring Concierge courses in Sydney is an excellent starting point. These courses are specifically designed for beginners, ensuring that you gain the necessary skills and qualifications to thrive in roles such as Hotel Manager, Hotel Porter, and Hotel Receptionist. Popular courses like the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality provide a solid foundation for entering this dynamic field.

Sydney boasts a vibrant hospitality scene, making it the ideal location to pursue your passion for customer service and guest relations. Alongside foundational courses, students can also enhance their skills through relevant short courses. Explore the Customer Service Skill Set or the Provide Service to Customers unit, which equips learners with practical skills essential for becoming a successful Concierge. This knowledge can open doors to various job opportunities, including Front Office Supervisor or Housekeeping Manager roles.

In addition to Concierge courses, consider broadening your expertise with related fields of study, such as Tourism, Travel and Hospitality courses or specific training in Accommodation. These programmes not only prepare you for a career as a Concierge but also offer pathways to fulfilling positions like Maintenance Manager or Housekeeper. Taking the first step today by checking out the available Concierge courses in Sydney could lead you to a prosperous and exciting career in the thriving hospitality sector.