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Concierge Courses in Newcastle

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Newcastle?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Newcastle

The following providers offer Concierge courses in Newcastle, New South Wales.
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
Newcastle Rescue & Consultancy
41033
1
Krause Health and Safety
45398
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
TAFE NSW
90003
1

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All concierge courses

Concierge careers

Explore the extensive range of Concierge courses in Newcastle to kick-start your career in the exciting world of hospitality. These comprehensive courses, including the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate II in Hospitality SIT20316, are designed for beginners with no prior experience. With training providers such as Newcastle Rescue & Consultancy offering these programs locally, students can gain essential skills and knowledge to thrive in various concierge roles.

Our Concierge courses in Newcastle also cover vital topics relevant to the broader fields of Tourism, Travel and Hospitality, and Accommodation, making them ideal for aspiring professionals. Courses such as the Operate as Part of an Emergency Control Organisation PUAFER005 and the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 equip learners with tailored skills to meet the demands of the hospitality industry in Newcastle.

Upon completing your training, numerous career paths await you in the hospitality sector, including roles such as Hotel Manager, Hotel Porter, and Hotel Receptionist. These positions not only promise a fulfilling career but also a chance to contribute to Newcastle's vibrant tourism industry. Embark on your journey today with our Concierge courses in Newcastle and become a pivotal player in the heart of hospitality.