This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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In the vibrant city of Ballarat, aspiring hospitality professionals can embark on their journey through an array of Concierge courses in Ballarat designed for beginners. The offerings include the Certificate III in Business (Customer Engagement) and the Customer Service Skill Set, both of which equip learners with essential skills needed in customer-facing roles. Additionally, the Operate as Part of an Emergency Control Organisation course ensures that students are prepared for any unexpected situations in the hospitality industry, making it an invaluable asset for a future Concierge. These courses lay the groundwork for a successful career in a dynamic environment.
Enrolling in Concierge courses in Ballarat opens doors to a variety of exciting job opportunities in the hospitality sector. With qualifications such as the Certificate III in Tourism (Holiday Parks and Resorts) and Certificate II in Hospitality, graduates can aspire to become a Hotel Manager or a Hotel Receptionist, amongst other roles. Each course is tailored to provide both theoretical knowledge and practical skills, ensuring graduates are ready to meet the challenges of the fast-paced hospitality industry.
Ballarat is known for its rich cultural heritage and welcoming atmosphere, making it an ideal location for pursuing a career in hospitality. Students seeking to become part of this vibrant community can take advantage of insightful courses like the Certificate III in Hospitality and the professional training that leads to roles such as Motel Manager or Housekeeper. By exploring the available Concierge courses in Ballarat, students can confidently step into a rewarding career that promises growth, diversity, and fulfilment. Start your journey today by exploring the full list of courses at Courses.com.au.