About National Retail Association

A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people.

The CHC52021 Diploma of Community Services is a nationally recognized qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organizations.

The Certificate IV in Mental Health (CHC43315) is for students wanting to work or volunteer providing support to people affected by mental illness or have a psychiatric disability. Students complete 15 units which focus heavily on foundation interpersonal skills such as building relationships, working collaboratively, and working with diverse cultural groups. Additionally, students graduate with practical skills and knowledge in trauma informed care, drug and alcohol issues affecting mental health and staying safe at work. To graduate and receive the qualification, each student must complete at least 80 hours of relevant work. The Certificate IV in Mental Health (CHC43315) is a nationally recognised training qualification and part of the official Community Services Training Package.

The CHC30121 Certificate III in Early Childhood Education and Care is for students seeking roles in a range of early childhood education settings, working within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students gain a range of knowledge and skills including caring for children, developing relationships with babies and toddlers, keeping children safe as well as supporting children’s play and learning.

Become an aged care support worker with the nationally recognised CHC43015 Certificate IV In Ageing Support. This hands-on qualification will teach you how to deliver personal care services to elderly people in nursing homes, aged care facilities, community centres, and private residences. You’ll learn how to coordinate services for older people and meet their personal support needs. At the same time you’ll learn the many risks and issues facing older Australians including falls, dementia, isolation, grief and loss, medication. The course also covers: relationship building, client independence and wellbeing, palliative approach, falls prevention, client transport, communication skills, and much more. Enquire now for entry requirements, aged care career outcomes, and enrolment openings in your area.

Begin your career in the health sector with the HLT33021 Certificate III in Allied Health Assistance. This nationally recognised qualification introduces you to the health care workplace and will help you understand medical terminology and the structure of an allied health program. At the same time you’ll learn how to provide a range of therapeutic support services under the guidance of an allied health professional. The course also covers: infection controls, workplace diversity, impact of health conditions, on-the-job safety, falls prevention, healthy body systems, behaviours of concern, and much more. Enquire now for the full list of study units, allied health career outcomes, and enrolment opportunities near you.

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

Get an administrative role at a law firm or legal office with the BSB40620 Certificate IV in Legal Services. This nationally recognised qualification introduces you to the Australian legal system, while delivering a range of administrative skills and legal knowledge. The course covers: protecting information, carrying out simple legal research, assisting with the preparation of legal documents, communicating in a legal office, maintaining a legal filing system, legal principles of contract and tort law matters, and much more. Enquire now for the list of study units, elective choices (and their availability) and upcoming enrolment dates.

A Certificate IV in Youth Work is perfect for students seeking a career in youth work and need the skills to develop and facilitate community service programs for young people. Students learn how work within a community development framework while supporting youth to create opportunities in their own lives. The Certificate IV in Youth Work CHC40421 is a nationally recognised training qualification and part of the official Community Services Training Package.

Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates.

The HLT35021 Certificate III in Dental Assisting provides the knowledge and skills needed to assist a dentist, dental hygienist or dental therapist during all health care procedures. During the course students gain skills in maintaining high standards of infection control, working in health and community services, first aid and assisting in dental radiography.

The Diploma of Remedial Massage is a comprehensive program that prepares students to become qualified remedial massage therapists. You'll learn anatomy, massage techniques, and how to treat various musculoskeletal conditions, gaining practical experience through supervised clinic hours. Graduates will be well-equipped to provide effective treatments to clients in a range of settings.

A CHC50121 Diploma of Early Childhood Education & Care will suit students desiring careers as early childhood educators responsible for designing and implementing curriculum. They work to implement an approved learning framework within the requirements of the Education and Care Services National Regulations and the National Quality Standard. Students will learn how to work in partnership with families to provide appropriate education and care for children, nurture creativity in children as well as implement strategies for the inclusion of all children.

The Certificate III in Community Services (CHC32015) is excellent for students seeking careers as community services workers. Students begin with the foundation skills essential for maintaining personal safety while helping others. They learn how to manage personal stress, and communicate with clients from a diverse range of cultural backgrounds. Students are then able to choose electives to pursue career interests such as working with the elderly, working with children and young people, drugs and alcohol and mental health. The Certificate III in Community Services (CHC32015) is a nationally recognised training qualification and part of the official Community Services Training Package.

The Certificate IV in Alcohol and Other Drugs (CHC43215) is an entry level qualification for students wanting to work or volunteer providing services and interventions to clients with alcohol or drug issues. During the course, students complete 17 units with a lot of focus on interpersonal skills, communication and relationship building. Students learn the foundational information, techniques, procedures and practices needed to assess clients with alcohol or other drug issues, provide interventions, as well as review treatment plans. The Certificate IV in Alcohol and Other Drugs (CHC43215) is a nationally recognised training qualification and part of the official Community Services Training Package.

Get the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area.

The Diploma of Counselling is suitable for students seeking careers as counsellors working with clients on personal and psychological issues using established counselling modalities. Students graduate ready to work in supported counselling roles in established agencies rather than in independent practice. Students will learn about communication, micro-counselling and interviewing skills and how to draw on varied counselling therapies to assist clients.

Transform Your Outdoor Spaces into Beautiful, Functional Landscapes

Unlock your creativity and develop practical, industry-level skills with this comprehensive online course recognised by the Landscape Design Institute. Guided by award-winning landscape designers, architects, and experienced industry mentors, you'll gain the expertise needed to design beautiful, sustainable, and functional outdoor spaces.

Who Is This Course For?

This course is perfect for:

• Aspiring Landscape Professionals – Develop foundational skills to confidently start a career in landscape design.
• Homeowners & DIY Enthusiasts – Gain practical knowledge to undertake successful landscape and garden projects at home.
• Professionals in Related Industries – Expand your existing expertise, ideal for those working in interior design, horticulture, construction, or gardening.
• Entrepreneurs & Business Owners – Acquire key competencies for starting or expanding a successful landscape design business.

Learn from Industry Experts

This course has been thoughtfully designed in collaboration with top international landscape designers and experts:

• Jim Fogarty – Acclaimed international landscape designer, RHS Chelsea Flower Show and Gardening World Cup winner.
• Steve Taylor – Multi-award-winning garden designer and experienced landscape judge.
• Matt Leacy – Founder of Landart, expert in both horticulture and structural landscape design, featured regularly on TV as a landscape expert.
• Andrew Smith – Horticultural expert at Warners Nurseries, one of Australia’s leading providers of quality plants.

Get Recognised for Your Skills

Upon course completion, you'll receive:

• A verified Certificate of Completion recognised by The Landscape Design Institute.
• A shareable Digital Badge for your CV, LinkedIn, or portfolio, validating your professional skillset to potential employers or clients.

The Diploma of Social Media Marketing is perfect for students seeking careers as Social Media Managers, Digital Marketing Managers or Content Marketers. Students will learn about email marketing, niche social media marketing strategies, personal branding, managing blogs and content marketing as well as interpreting market trends and developments.

Get started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates.

Please note - this is not a building related course. The BSB50820 Diploma of Project Management is for dedicated project managers and team leaders who have been assigned to a major project. You will learn how to scope and cost out a project, then manage the budget, quality, resources and work teams. Choose electives that support your job role including: communication, compliance and governance, critical thinking, team leadership, procurement, ICT and information systems. Enquire now for the full list of elective choices, study outcomes, and enrolment opportunities.

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you.

The Advanced Diploma of Community Sector Management (CHC62015) is a management level qualification great for students seeking careers managing community-based projects and organisations. Students begin with 8 core units that focus on business skills, leadership and organisational management. They then work through 5 electives which can include case management, creating partnerships with specialist support providers and resolving grievances and complaints about community service delivery. Students graduate with practical knowledge of compliance, leadership, process management, and finance.

The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities.

The Diploma of Salon Management (SHB50216) is perfect for hair and beauty salon owners wanting to compliment their creative skills with sound business knowledge and practices. Students begin their studies with 7 core units. They learn how to manage HR and recruitment, build team leadership and safety while managing treatment services. Students then select 3 elective units from course a range of specialities; franchising, management, training, learning and development. The Diploma of Salon Management (SHB50216) is a nationally recognised training qualification and part of the official Hairdressing and Beauty Services Training Package.

Looking to make a real impact on young lives? The Youth Work Short Course is designed for beginners looking to enter the sector or those seeking a pathway into further education, such as the Certificate IV or Diploma in Youth Work or related fields. This course covers 8 units from the nationally recognised CHC42021 Certificate IV in Youth Work, providing you with the foundational skills to support young people in community-based settings. If you're keen to build a rewarding career in youth work, this course will give you the knowledge you need to get started.

This course will equip you with the essential skills needed to start a career in youth work or to enhance your professional development in the field.

What You’ll Learn

In this course, you will develop the skills to effectively support young people in various community-based settings. Key learning areas include:

• Engaging with and supporting young people in diverse community settings
• Promoting cultural safety and ethical practices in youth work
• Advocating for the rights and interests of young people
• Effectively communicating and building relationships within the community
• Planning and conducting group activities that promote youth development

About the Course

The Youth Work Short Course provides an introduction to the skills required to engage with young people and support their development in community-based settings. You will learn to advocate for youth rights, promote cultural safety, and develop programs that contribute to the well-being and growth of young individuals.

Upon completion, you’ll be prepared to work in a variety of roles that help shape the lives of young people in positive ways.

Career Opportunities

Graduates of this short course can pursue entry-level roles, such as:

• Youth Support Worker – Assist young people in achieving their personal goals and overcoming challenges.
• Community Support Worker – Provide support to individuals in the community, including youth-focused services.
• Youth Outreach Worker – Engage with young people in the community and link them with support services.
• Youth Mentor – Guide and support young people in their personal and social development.
• Youth Activity Coordinator – Plan and deliver activities that support youth development and well-being.

The Certificate III in Individual Support (Ageing) is a comprehensive program aimed at preparing students to provide personalized care and support to elderly individuals. Through a combination of theoretical knowledge and practical training, students will learn to assist with daily activities, promote independence, and contribute to the well-being and quality of life of older people in various care settings.

Please note - this is not a building related course. If you want to be assigned to the next project team, try the BSB40920 Certificate IV in Project Management Practice. This nationally recognised qualification covers the essential project management techniques as well as risk management, procurement, HR, stakeholder engagement, cost management, digital security, and contract law. Choose electives that support your actual job role and graduate ready for work as a project administrator, contractors officer, or QA officer. Enquire now for the full list of study units, course outcomes, and training centres.

The Certificate III in Individual Support (Disability) equips individuals with the skills to work in the disability sector, including person-centered care, communication, safety procedures, promoting independence, and community participation. This course includes supervised work placements. On completion, graduates can work as disability support workers in various settings.

The Diploma of Community Services (Case Management) is a nationally recognized qualification that prepares students for a career in case management within the community services sector. You will develop skills in case management, including planning, intervention, and evaluation. Graduates can work as case managers in government and non-government organizations, supporting clients with complex needs.

A Diploma of Mental Health CHC53315 is perfect for students seeking careers as community services workers supporting people with mental health issues. Students learn about working collaboratively, maintaining personal safety, helping people affected by drugs and alcohol, facilitating recovery, as well as managing grief and trauma. The Diploma of Mental Health CHC53315 is a nationally recognised training qualification and part of the official Community Services Training Package.

Step up to team leader with the HLT47321 Certificate IV in Health Administration. This nationally recognised qualification is perfect for health sector workers who need skills in leadership and business administration. The course covers: using medical terminology, monitoring infection controls, communicating effectively with patients and medial professionals, conducting recruitment and on-boarding, supervising a team, reporting on financial activity, and much more. Enquire now for the full list of study units, health sector career outcomes, and upcoming opportunities for enrolment.

Get a supervisor’s role at a school-age care centre with the CHC50221 Diploma of School Age Education and Care. This nationally recognised qualification will teach you how to supervise primary school students and co-ordinate after-school education programs. You’ll also gain skills in leadership and business administration. Competencies include: working effectively with school-age children, ensuring food safety compliance, first aid in education and childcare, supporting children with disabilities, ensuring work health and safety, developing holistic learning and wellbeing programs for school-age children, supervising childcare workers, and much more. Enquire now for entry requirements, school-age care career outcomes, and upcoming enrolment dates.

Launch Your Career in Software Testing – One of Australia’s Most In-Demand IT Roles

You’ve already explored the idea of a tech career, now picture yourself confidently testing software for leading companies. With our Certified Software Tester Professional course, you’ll gain the skills and certifications that open doors.

With 43% job growth according to Seek, software testing is one of the most accessible and in-demand roles in IT. This software testing course provides you with globally recognised certification (ISTQB Foundation) and hands-on, job-ready training, giving you the confidence and capability to launch your tech career.

Unlock your potential and level-up with cutting-edge Neuro-Linguistic Programming (NLP) techniques that will help transform your life.

Whether you seek personal development or have a desire to help people and make a difference in their lives, join our 7-day NLP Practitioner course and learn research-supported techniques that will help you achieve both personal and professional development.

Our NLP Practitioner course includes:

• 7 live and interactive practical days.
• 15 NLP techniques, 5 of which are unique and not taught anywhere else.
• Recordings of your 7 days for future reference.
• Practical NLP fundamentals that you can apply in your every day life.
• 4 Certifications; NLP Practitioner, Emotional Intelligence (EQ Level 1) Time based Therapy and Level 1 Coaching.
• A fun, interactive and supportive environment.
• The only course in the Southern Hemisphere to enable to you with the ability to join the elite International NLP Association (INA).

No matter what your qualifications or experience is, this powerful leading NLP toolkit is a must have!

Develop essential team leadership skills, including communication, motivation, and task delegation.

Learn to build machine learning models with Python.

Includes Python 3, PyTorch, scikit-learn, matplotlib, pandas, Jupyter Notebook, and more.

More data is created and collected every day. Machine learning models can find patterns in big data to help us make data-driven decisions. In this skill path, you will learn to build machine learning models using regression, classification, and clustering. Along the way, you will create real-world projects to demonstrate your new skills, from basic models all the way to neural networks.

This is the perfect start to a better you.

Co-created with industry experts, Ulleo’s Advanced Health & Nutrition short course empowers students to make informed decisions for themselves and others. 

Whether you are looking to kickstart your career or elevate your own personal knowledge, Ulleo’s courses go beyond the study of nutrients to explore how individuals can put nutrition into practice in everyday life. For those ready to connect passion with purpose, this course provides a real-world, multi-faceted understanding of the nutrition industry and its opportunities.

Whether you are deep into your wellness journey, or just starting out, the benefits of this course will last for life! 

• Learn through engaging videos designed & delivered by Australia’s nutrition experts
• Access a variety of learning materials with downloadable resources & recipes
• Connect & network with qualified industry mentors through Ulleo Live! sessions
• Share ideas & grow alongside a vibrant online learning community
• Access direct support from a dedicated community manager
• Get exclusive discounts on a range of nutrition products & services
• Plan your future with established pathways to further study

Who’s It For?

Ulleo’s Advanced Health & Nutrition course is a fantastic option for those looking to dive into the exciting topic of nutrition and plan their future within this growing industry

• You want to learn directly from Dietitians, Nutritionists, Health Coaches, and industry insiders.
• You want to learn the science of nutrition and its important role in health and wellbeing. 
• You want to gain a holistic understanding of nutrition, health, and wellbeing, plus, goal-setting strategies for living a healthier life. 
• You want to gain real-world skills in how to put healthy eating into practice in everyday life.  You want to learn about different types of diets and how nutrition can be tailored to suit individuals and their preferences. 
• You want to learn about sports and performance nutrition and how its principles can be applied to everyday individuals. 
• You want to learn about the role of the gut and digestive systems in health and how to keep your gut healthy. 
• You want to learn communication and empowerment techniques to assist others on their health and wellbeing journey. 
• You want to gain real-world insight into the growing nutrition industry and its opportunities.

Partners

This course has been designed and delivered in collaboration with: 

• Accredited Health Coaching Australia
• Marley Spoon
• 180 Nutrition 
• healthylife
• Thinking Nutrition
• Great Ideas in Nutrition 
• Ready Set Grow

Explore the fascinating psychology behind our brains, bodies and behaviours and learn new ways to improve mental health and wellbeing.

• Learn directly from Australia’s leading counsellors, psychologists and health coaches.
• Discover the complex inner workings of the human mind and body, plus, the important psychological concepts that explain our behaviour.
• Master the art of self-care and preventative mental health with skills and strategies backed by the latest research.

Through inspiring stories, engaging live sessions, and dedicated mentor support, Ulleo empowers you to take charge of the experience, set the pace, and learn your own way.

Love what you learn with Ulleo.

Who's It For?

• You are passionate about health and well-being and want to know more about mental health in particular.
• You want to learn the foundations of psychology and how the concepts can apply to everyday life.
• You want to learn specific strategies for stress management, self-care and building healthy relationships.

Digital Badge & Certificate of Completion
At the end of your course, you will receive a Certificate of Completion and a Digital Badge (issued by Credly). This is a fantastic way to verify your knowledge and skills and stand out from the crowd to potential employers – simply add them to your LinkedIn profile, personal website or resume!

The Diploma of Practice Management is suitable for students seeking careers managing the operation of small to medium-sized health practices or dental clinics. Students gain a range of skills in health systems such as infection control, understanding medical terminology and health accounts billing. However students also learn a broad range of business skills in customer service, risk management, budgeting, finance and HRM.

The AHC50422 Diploma of Horticulture Management is a comprehensive program designed to equip students with the advanced skills and knowledge required to work in the field of horticulture. This diploma focuses on strategic management, sustainable practices, and advanced horticultural techniques, preparing students for leadership roles in the evolving horticulture industry.