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Customer Service Representative Courses in Toowoomba

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Toowoomba?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Toowoomba

The following providers offer Customer Service Representative courses in Toowoomba, Queensland.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
3
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
Mastery Institute Australia
40813
3
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Cornzal
31663
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Lowood State High School
30392
1
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Brisbane Business and Hospitality Training
31983
1
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Youth Development and Training
31892
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to begin an exciting career in customer service, there are a variety of Customer Service Representative courses in Toowoomba available to help you get started. With 18 beginner courses offered in the local area, you can choose from options such as the Certificate III in Retail (SIR30216) or the Certificate III in Business (Customer Engagement) (BSB30120). These courses are designed for learners with no prior experience, ensuring you have the foundational knowledge necessary to excel in customer-facing roles.

In Toowoomba, esteemed training providers such as MIA and LSHS offer high-quality education in customer service. Additionally, if you are looking to enhance your communication skills, the Certificate II in Core Skills for Employment and Training - Communication by ISHS could be a perfect fit. With these renowned training organisations, you can rest assured that you are receiving an education that will stand you in good stead for your future career.

For more experienced learners, Toowoomba is also home to advanced courses such as the Certificate IV in General Insurance (FNS41422) and the Certificate IV in Hospital or Health Services Pharmacy Support (HLT47121). Whether starting out or seeking to advance your career, the range of Customer Service Representative courses in Toowoomba ensures there's something for everyone. Enrol today to take the first step towards an enriching career in customer service!