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Customer Service Representative Courses in Maitland

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Maitland?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Maitland

The following providers offer Customer Service Representative courses in Maitland, New South Wales.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Gold Training
40515
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Wesley Vocational Institute
90091
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
Atwea College
90020
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Reach For Training
91280
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to launch your career in customer service, the Customer Service Representative courses in Maitland offer a myriad of opportunities tailored to both beginners and those with prior experience. With 18 courses available in the Maitland area, including popular beginner options such as the Certificate III in Retail SIR30216 and the Certificate II in Retail Services SIR20216, learners can gain essential skills that prepare them for various roles in the customer service industry.

In addition to these beginner courses, experienced individuals can enhance their qualifications with advanced options like the Certificate IV in General Insurance FNS41422 or the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. These certified programs are delivered by recognised training providers such as Wesley Vocational Institute, ensuring that students receive quality education that meets industry standards in Maitland, 2320 Australia.

The benefits of completing customer service courses extend beyond the classroom. Graduates will be well-equipped for various job roles, including Customer Service Officer, Retail Assistant, and even management positions such as Customer Service Manager. The training gained from these courses opens doors to exciting career paths and positions across a diverse range of industries.

Maitland is a thriving location for aspiring customer service professionals, and with 16 beginner and 2 advanced courses available, there is something for everyone. Whether you aim to excel as a Customer Relationship Manager or dream of leading a team as a Store Manager, these Customer Service Representative courses in Maitland provide the fundamental skills you need to succeed. Take your first step toward a rewarding career in customer service today!