About Sureway

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

When gaining competency in this qualification, you will have the skills and knowledge to undertake roles in a range of early childhood education settings who work within the requirements of the Education and Care Services National Regulations and the National Quality Standard.

You will be supporting the implementation of an approved learning framework, and support children’s wellbeing, learning and development.

Work placement will be required to complete on the job demonstration of skills required for competency in individual units

When gaining competency in this qualification, you will have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, you will be required to work with some independence and under limited supervision using plans, policies and procedures to guide your work activities.

You may gain work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. You may also have opportunities in specialisations in accommodation services and food and beverage.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

This qualification allows you to work in or pursue roles working as a developing and emerging leader or manager in a range of enterprise and industry contexts.

As well as assuming responsibility for your own performance, at this level you will be expected to provide leadership, guidance and support to others.

Skills and knowledge will lead to applying solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

This qualification provides the opportunity to develop and demonstrate skills and knowledge to enhance individuals existing substantial experience in a range of settings, to further develop their skills across a wide range of business functions.

Conversely, it may also apply to those with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

The skills and knowledge gained by completing this qualification reflect the role of early childhood educators who are responsible for designing and implementing curriculum in early childhood education and care services.

You may have responsibility for supervision of volunteers or other staff.

To achieve this qualification, you must have completed at least work placement as detailed in the Assessment Requirements of the units of competency.

The Diploma of Community Services is Australia’s latest community services training course. It is suited for those who want to develop their career in the community services sector by gaining the latest nationally accredited qualification for case managers and community workers

This particular community services course will give essential skills and knowledge to work in a range of community organisations, with a wide range of people. These could include children and young people, families, older people, clients from culturally diverse backgrounds, and many more.

When gaining competency in this qualification, you will be able to undertake roles in the community and/or residential setting, caring for people following an individualised plan to provide person-centred support.

You will gain a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Gaining this qualification you will have the skills and knowledge to work in roles such as support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments.

You will take responsibility for your own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Gaining the skills and knowledge in this qualification reflect the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. You would be involved in mainly routine and repetitive tasks and work under direct supervision of others.

Completing this qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

When gaining competency in this qualification, you will have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. You will gain sound knowledge of product and service offerings.

Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Completing this qualification gives you the skills and knowledge that reflect the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. You would be involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification skills and knowledge to support roles such as community service workers who design and deliver person-centred services to individuals and/or groups. You may be required to provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, expectations are you should be able to be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.

The knowledge and skills gained from completing this qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

At this level expectations are that you would display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. You would be using communication skills to support individuals and teams to meet organisational or enterprise requirements.

When gaining competency in this qualification, you will have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, you will be required to work with some independence and under limited supervision using plans, policies and procedures to guide your work activities.

You may gain work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. You may also have opportunities in specialisations in accommodation services and food and beverage.

This qualification is designed for individuals who require development of core skills and knowledge to prepare for workforce entry or vocational training pathways.

The skills and knowledge gained from completing this qualification reflects the role of individuals who provide support for the effective functioning of health services.

At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

The skills and knowledge gained from completing this qualification reflect the role of individuals who provide employment services to both job seekers and employers. Job seekers can be from a variety of programs including Job Active and Disability Employment Services.

You would typically use specialised knowledge to support individual job seekers in locating, securing and maintaining employment, and to assist employers in meeting their recruitment needs.

When gaining competency in this qualification, you will have the skills and knowledge in supply chain operations with possibilities in specialisations for logistics and warehousing operations.

It involves a defined range of skilled operations where some discretion and judgement is required in selecting equipment, services or contingency measures within known time constraints. It may also include responsibility for coordinating the work of others.

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. Individuals in these roles generally work under direct supervision.

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

The Certificate II in Applied Digital Technologies is designed for those developing the necessary digital and technology skills in preparation for work.

These individuals carry out a range of basic procedural and operational tasks that require digital and technology skills. They perform a range of routine tasks using practical skills and knowledge in a defined context.

By completing this qualification you will be gaining the skills and knowledge to work in the Transport and Logistics Industry.

Working in this industry you would be undertaking a range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes.

When gaining competency in this qualification, you will have the skills and knowledge to undertake the role of a cleaner responsible for undertaking a range of routine and non-routine tasks according to work schedules.

You may be required to work alone, with or without supervision, and have responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.

Skills and knowledge obtained through the qualification opens opportunities in roles in a range of community settings and clients’ homes, which provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.