How do I become a Customer Service Officer in Hobart?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Hobart
The following providers offer Customer Service Officer courses in Hobart, Tasmania.
Foundation Education
22557
1
MCI Institute
91088
1
Upskilled
40374
2
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Learning Partners
3397
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Guilford Young College
1129
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSBOPS305 Process Customer Complaints
- 22646VIC Certificate IV in EAL (Further Study)
- 10728NAT Certificate II in Spoken and Written English
- LGA40120 Certificate IV in Local Government
- 11040NAT Certificate III in Career Advancement
- LGA30120 Certificate III in Local Government (Leadership & Management)
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- LGA30120 Certificate III in Local Government (Rates)
- BSBSS00107 Marketing and Communication Foundations Skill Set
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- AUR20116 Certificate II in Automotive Administration
- BSBOPS404 Implement Customer Service Strategies
- PSPGEN100 Manage Conflict
- 10856NAT Certificate IV in English Proficiency
- FWP20616 Certificate II in Timber Merchandising
- BSBTEC301 Design and Produce Business Documents
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- LGA30120 Certificate III in Local Government
- HLTSS00065 Infection control Skill Set (Retail)
- LGA50120 Diploma of Local Government (Rates)
- TLIE2007 Use communications systems
- ICP31220 Certificate III in Print Communications
- SITXCCS014 Provide Service to Customers
- SIR30316 Certificate III in Business to Business Sales
- SITXFIN007 Process Financial Transactions
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
Customer Service Officer careers
If you're looking to embark on a rewarding career in customer service, the range of Customer Service Officer courses in Hobart will equip you with the skills needed to excel in this field. With 16 courses available, including beginner options such as the Certificate III in Business and the Certificate II in Applied Digital Technologies, individuals with no prior experience can quickly gain the knowledge necessary to begin their journey as a Customer Service Officer. Advanced learners can also benefit from courses like the Certificate IV in Local Government, catering to those with existing qualifications in the field.
These courses are offered by reputable training providers, such as Rhodes Business School, The Pharmacy Guild of Australia, and GYC, which delivers the Certificate II in Applied Digital Technologies. By selecting a course from one of these esteemed institutions, you can be confident in the quality of education you will receive, enabling you to thrive in various customer service roles.
Upon completing your training, you'll find a variety of job opportunities available in Hobart. Potential roles include a Customer Relationship Manager, Customer Service Representative, or perhaps even a Service Delivery Manager. The skills acquired through the Customer Service Officer courses in Hobart can lead to fulfilling careers in customer-focused environments, ensuring you are well-prepared for the demands of today’s job market. Explore your options today and take the first step towards a successful career in customer service.
