New South Wales

Customer Service Representative courses in New South Wales

Browse courses recommended for aspiring customer service representative in New South Wales NSW.

Courses for beginners

There are 8 courses available in New South Wales New South Wales for beginner learners with no prior experience or qualifications.

SIR30216

Certificate III in Retail

Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Customer Engagement)

Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.

Customer Experience: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR20216

Certificate II in Retail Services

Blended, On Campus, Online, Traineeship
4 - 18 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR10116

Certificate I in Retail Services

Online
6 months
$1,200
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 2 courses available in New South Wales New South Wales for experienced learners with prior experience or qualifications.

FNS41422

Certificate IV in General Insurance

On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47121

Certificate IV in Hospital or Health Services Pharmacy Support

Traineeship
24 months
$5,500
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
  • At least 1 years work experience in a related field OR
  • Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Key questions

Related occupations

Explore related occupations in the customer service representative sector.

More about customer service representative courses in New South Wales

If you're looking to jumpstart a career in customer service, the range of Customer Service Representative courses in New South Wales is the perfect place to start. With over 20 courses available, including popular beginner options such as the Certificate III in Retail and the Certificate III in Business (Customer Engagement), you’ll find the qualifications you need to thrive in this dynamic field. These vocational education and training (VET) courses are designed specifically for those with little to no previous experience.

For individuals just starting out, there are 18 beginner courses that cater to novices in the industry. Notable options include the Customer Service Skill Set and the Certificate II in Retail Services. These courses not only provide foundational skills, but also connect you with valuable training providers such as Benchmark College and Academy Green Learning, who will guide and support you throughout your learning journey.

For those who have prior experience, advanced courses are available to further enhance your skills. Consider exploring the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support. With these courses, you’ll gain specialised knowledge that will set you apart in the competitive customer service landscape. Providers such as Aurora TPS ensure that you receive top-notch education and training in a supportive environment.

The job roles linked to customer service extend into various fields of study, making it a versatile career choice. Explore related categories such as Business courses and Retail courses. If you're particularly interested in focussing on customer engagement, you can find dedicated training options at the Customer Engagement section. This comprehensive approach caters to individuals in urban and regional areas of New South Wales, ensuring access to quality education regardless of your location.

In summary, the array of Customer Service Representative courses in New South Wales serves a diverse audience, from beginners to more seasoned professionals. With multiple training providers like Wesley Vocational Institute and The Illawarra ITeC offering tailored courses, you’re bound to find something that meets your needs. Embrace the opportunity to advance your career in customer service today!

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022