Cluster Manager Courses in Mackay

The BSB80320 Graduate Diploma of Strategic Leadership is for graduate students wanting to improve their personal leadership style and professional competence as they lead organisations. Students complete 8 units with an overall focus on driving the development of high-end strategic plans that serve the vision and mission of their organisation. Enrolment in this qualification is limited to those with related studies (Diploma and up) plus 2-5 years relevant workplace experience with a significant level of leadership and management responsibility. The BSB80320 Graduate Diploma of Strategic Leadership is a nationally recognised training qualification and part of the official Business Services Training Package.

The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course students must already hold a Certificate IV in Retail Management or have relevant work experience and employment history (to be deterimined by your chosen course provider). The Diploma of Retail Leadership (SIR50116) is a nationally recognised training qualification and part of the official Retail Services Training Package.

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities.