Courses for beginners
There are no courses available in Sydney New South Wales for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 5 courses available in Sydney New South Wales for experienced learners with prior experience or qualifications.
Recommended
BSB50420
Diploma of Leadership and Management
Blended, Online, Traineeship
12 - 24 months
$1,499 - $6,068
- There are no mandated entry requirements.
BSB50120
Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
- There are no mandated entry requirements.
BSB40920
Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
- There are no mandated entry requirements.
BSB50620
Diploma of Marketing and Communication
Online
12 months
$4,095
- There are no mandated entry requirements.
College for Adult Learning
Master of Business Administration
Blended, On Campus, Online
12 months - 6 years
$0 - $140,100
- There are no mandated entry requirements.
+ 7 more
Key questions
How can I become a engagement manager?
To become a engagement manager in Sydney, you may want to consider completing the Diploma of Leadership and Management. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Sydney?
You can train to become a engagement manager by completing a qualification with Australian College or College for Adult Learning. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Sydney area that provide engagement manager training. The closest campus is 1km away from the center of Sydney. You can also study a engagement manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the engagement manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about engagement manager courses in Sydney
If you're interested in enhancing your career in the bustling city of Sydney, exploring Engagement Manager courses in Sydney can be the key to unlocking new job opportunities. Engagement Managers play a crucial role in maintaining and nurturing client relationships, ensuring that businesses thrive in competitive markets. By taking courses from recognised training providers like Metro Institute, which offers a Diploma of Leadership and Management, you can gain the essential skills needed to excel in this dynamic field.
As you embark on this educational journey, you will not only learn directly from industry experts but also connect with other professionals in Sydney's vibrant business community. Training providers such as BBI, MITT offering a Diploma of Business, and Albright, which teaches a Diploma of Marketing and Communication, offer diverse courses tailored to the needs of aspiring Engagement Managers.
In addition to sharpening your skills, the courses also provide insights into related job roles that can further diversify your career trajectory. For instance, you might find yourself interested in becoming a Customer Relationship Manager or a Customer Experience Manager. Opportunities such as Service Delivery Manager and Customer Service Representative are also within reach, offering diverse pathways to explore within the engagement management spectrum.
The city of Sydney hosts several esteemed institutions like Western Sydney University, which offers a Master of Business Administration that could further strengthen your qualifications. Pursuing Customer Service Manager or even an Account Manager role could be the next step after completing your training. Besides, roles like Retention Specialist and Account Executive could also pique your interest as you develop your expertise through the various Engagement Manager courses in Sydney.
Further reading
How to start a career in community management
18th August 2020
